We firmly believe that complete, quality, predictable dentistry is the cornerstone of clinical and professional excellence. By mastering the fundamental concepts of occlusion and the masticatory system, dentists are empowered to create beautiful, functional dentistry in a time-effective, predictable, and lucrative manner. However, what can often be overlooked in the quest for command of functional, predictable dentistry is the proper manner in which to implement newly learned knowledge with staff members to ensure they understand—and apply—the same concepts. In fact, most dentists fail to realize that a well-trained staff is often the key to business success. Until your staff members take action to implement complete dentistry, goals and strategies are nothing but words. Results come from team members who are enabled to do the right things at the right moments.
Since your ability to acquire and retain patients is vital to your long-term success, you need a commitment from each member of your team to learn the knowledge, skills, and behaviors for creating the ever-important new patient experience and re-energizing existing patient relations. Every member needs skills that help encourage repeat and increased business, transform first-time patients—as well as regulars—into lifetime advocates, differentiate your office amidst a sea of competitors, and ensure your employees are champions of your dental practice. Complete Care In-Office Staff Training will provide those skills.
Designed to provide comprehensive, onsite training for your entire dental team, In-Office Staff Training will teach both you and your staff members the systems and structure for a productive, complete dental practice by offering you a one-of-a-kind service: course customization. Shannon Pace, a renowned dental assistant, will customize a lesson plan that fine-tunes your staff’s most glaring needs, providing them with the skills and enthusiasm to properly implement complete dentistry and go above and beyond your patients’ expectations.